Refund policy
Last updated: July 14, 2026
Our Commitment We want you to be completely satisfied with your purchase. If something goes wrong, we'll make it right.
Eligibility for Refund or Replacement We offer a refund or free replacement if:
- The item arrived damaged or defective
- The wrong item was delivered
- The item was not delivered within 30 days of shipping
How to Request a Refund
- Email us at hamidioutdoors@gmail.com within 7 days of receiving your order
- Include your order number and photos or a video of the issue
- We will review your request within 2–3 business days and respond with next steps
Non-Refundable Situations
- Change of mind after the order has shipped
- Incorrect shipping address provided by the customer
- Delays caused by customs or carrier issues outside our control
Refund Method Approved refunds will be issued to your original payment method within 5–10 business days.
Returns Due to the nature of our products, returns may not always be required. Contact us first and we'll find the best solution.
Contact Us Hamidi Outdoors hamidioutdoors@gmail.com